FAQ

Collapsible content

Q: Do you do FFL transfers for online purchases?

A: Yes, the fee is $20 per item.

Q: Is there a setup/imaging fee?

A: Yes, imaging that needs vectoring or digitizing is subject to a one-time fee of $30. This fee may be waived based upon volume of items.

Q: Do you ship firearms?

A: Yes, all federal, state and local statutes apply. We WILL NOT ship firearms to states with any sort of "high capacity" magazine ban unless the item meets legal criteria. The buyer is responsible for any shipping cost and transfer at their chosen FFL.

Q: What is your turn-around time for engraving, screen print or embroidery?

A: Our average time is 5-7 days, depending on volume and current orders in our queue.

Q: Can you provide "rush" service?

A: In some cases, yes. Please call to inquire about rushing an order prior to ordering.

Q: If I have an Ohio Concealed Handgun License, do I have to submit to a NICS background check to complete my firearms purchase?

A: No, if your license is current and valid with the correct information matching your driver's license, you may bypass the NICS check, per Ohio law.

Do you do NFA transfers for online purchases?

Yes, we do! The fee for an NFA transfer is $50.

What is your billing and payment policy?

Invoices are marked as "Payment due upon receipt". However, we allow a 72 hour "grace period" to remit payment in any of the forms we accept. After the 72 hour window, the customer will incur a daily late fee of $5.00 added to your total due amount, unless prior arrangements are agreed to.

May I cancel my order?

Orders may be cancelled without penalty prior to any imaging proof being provided and approved by the customer or firearm being ordered. Orders for embroidery, screen print or engraving are final once you have approved the imaging proof. Firearms, ammunition and accessories are final once ordered from any distributor and any deposits paid are considered forfeited.

Is a deposit required?

All first time customers are required to pay a deposit of 50% of the total cost at time of ordering any customized items and firearms. If you are a repeat customer in good standing, the deposit for these products is waived. Deposits are non-refundable.

Do you offer firearm consignment?

Yes. We take a 20% commission from what the items sells for after tax is taken. Any proceeds from a consignment sale that are not collected within 90 days will be considered forfeited, unless the seller makes arrangements.

GENERAL POLICIES

Firearm Purchases/NICS Background Checks

All firearm purchases require a NICS check. If you have an Ohio CHL, you may bypass it, per Ohio Law. If you are DENIED, YOU WILL RECEIVE NO REFUND FOR ANY AMOUNT PAID. IT IS YOUR RESPONSIBILITY TO BE TRUTHFUL ON ATF FORM 4473! PER OHIO STATUTE, PURCHASERS THAT ARE DENIED ARE NOT ENTITLED TO ANY REFUND FOR A FIREARM PURCHASE.

Returns

No returns are accepted on firearms or ammunition. Accessories may be return in their original, unopened packaging.

Screen Printing/DTF Apparel

All apparel purchases are final once produced, with no returns being accepted. Apparel orders may be canceled prior to start of production with a $50 penalty.

Engraving/Embroidery

Once imaging proofs are approved by the client, the order is considered final. Clients may cancel prior to production with a $50 penalty.